Shipping Terms

1) Shipping Costs and Delivery Time

Product prices on our website do not include shipping fees. Shipping costs are calculated based on the size and weight of the package (length × width × height). Please note that shipping fees may vary depending on your location, and larger packages generally incur higher costs.

Need a Shipping Estimate?
Contact our KIYOVI assistant for a preliminary quote. Please note that this is only an estimate, and the final cost will be determined by the logistics provider.

Once your order arrives at our warehouse, we will provide multiple shipping options based on your address and package size. You can choose the method that best suits your needs.

Available Shipping Methods

We offer the following options for most regions worldwide:

  • Express Shipping (Default Option)
    Air Shipping + UPS/DHL/FedEx/DPD
    Delivery Time: 10-15 business days
    Features: Faster delivery, duty-free in some regions. Ideal for customers with a limited budget who still want quick delivery.
  • Premium Shipping
    UPS/DHL/FedEx/EMS/SF Express
    Delivery Time: 6-10 business days
    Features: Fastest option, available worldwide. Customers are responsible for customs clearance and taxes. Best for urgent orders.

2) Shipping Process

  • Shipping Invoice: Once your order arrives at our warehouse, our team will contact you via WhatsApp or email with photos of your items and a detailed shipping invoice.
  • Order Tracking: Track your package directly through your account dashboard. For additional assistance, email us or message us on our website, and our team will provide updates.

3) Customs, Duties, and Taxes

Some countries may charge customs duties, fees, or taxes on imported goods. These charges are the customer’s responsibility, and KIYOVI is not liable for any border-related costs.

Good to Know: If your country supports sea shipping, taxes may be included in your order, or you may only need to pay a minimal amount.

Need Help?

For any questions about shipping, contact our KIYOVI assistant on WhatsApp. We’re here to help!

Why Choose KIYOVI?

  • Transparent shipping options tailored to your needs.
  • Professional support throughout the shipping process.
  • Fast and reliable delivery to most regions worldwide.

For more information, feel free to reach out to us anytime!

>