First-Time Purchase Guide

If you’re new to KIYOVI, please read this guide to understand our shopping process.

New Customer Discount: Subscribe via email on our homepage to receive an exclusive first-purchase discount!

Product Status Explained

  • IN STOCK: Items are ready to ship from our warehouse.
  • EARLY BIRD:
    • Pre-order phase for new products. Sample designs are finalized based on feedback.
    • Discounted price for early supporters. Limited slots available.
    • Estimated delivery dates are provided but may be delayed due to production factors.
    • Note: We do not recommend pre-orders for time-sensitive occasions (e.g., birthdays).
  • OUT OF STOCK:
    • Item is temporarily unavailable, but you can place a backorder for the next shipment.
  • ABANDON PRODUCTION:
    • Discontinued products. Available only until remaining stock sells out.
  • DISCOUNT:
    • Discounted items with sufficient stock. Limited-time offers.

How to Order (Early Bird / Pre-Order)

  1. Browse and select your favorite product.
  2. Proceed to checkout.
  3. Accurately fill in your shipping address and contact number.
  4. Complete payment via PayPal or credit card.

Important Notes

  • If an item is out of stock, we will notify you via email within 48 hours and issue a refund via your original payment method.
  • Early Bird delivery dates are estimates and subject to change.

Need help? Contact us at kiyovicom@gmail.com.

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